Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ross Touriel

Ross Touriel

August 5, 2024

5  out of  5
rating by Ross Touriel
"Discussed options with James. Super helpful and friendly. Took has much time as I needed and walked me through all the definitions of coverage and liability. Thank you."
We responded:
"Music to my ears! Love hearing this. I'm lucky to have James. Appreciate your comments and will surely let him know."
Profile photo of George Schaefer

George Schaefer

July 31, 2024

5  out of  5
rating by George Schaefer
"For about 50 years, I have been a State Farm customer for my home and auto insurance needs. During this period, I have had four State Farm agents and Brad Sund, who is my current agent, is by far the best. Recently, my BMW convertible was extensively damaged by an unknown person while parked. The repairs entailed replacement of a quarter panel which in turn required temporary removal of the top of the convertible to allow for the repair work. I faced the daunting challenge of finding an auto body repair shop willing to do this complicated repair work. After finally locating a shop willing to do the job, I then faced the challenge of navigating the State Farm claims process. At every step of that process, Brad excelled in facilitating good communication with the claims adjusters so the repair work could be authorized under my insurance policy. I'll always be grateful for his professional services, and I highly recommend him to others for insurance matters."
We responded:
"Wow. Thank you so much from the bottom of my heart. So happy that in the end you're happy and that we were there for you when you needed it most. Thank you for your trust."
Profile photo of Jeff Youngren

Jeff Youngren

June 13, 2024

5  out of  5
rating by Jeff Youngren
"Brad has been our champion in the corner for all our businesses insurance needs for a LONG time and we have nothing but great things to say about him and his whole team. As our business has grown, they have grown with us, providing guidance and support from the insurance side of things. Truly has felt like a partnership every year. They are quick to respond, always friendly, and are happy to take the time to explain any questions we have."
We responded:
"Thank you Jeff! Wow...such an amazing review. I'm honored to have served you and yours. You know where to find us in the future for your insurance needs. All the best! -Brad"
Profile photo of Diana Mei

Diana Mei

August 1, 2023

5  out of  5
rating by Diana Mei
"I've only had positive experiences working with Daniel and James at Brad's office. Highly recommend this office for anyone looking for insurance."
We responded:
"Music to my ears! Thank you so much for your feedback!"
Profile photo of Brad Nelson

Brad Nelson

July 10, 2023

5  out of  5
rating by Brad Nelson
"Needed a homeowners policy for a new purchase but also needed to insure my old house while we were still living in it. Danny responded quickly and recommended converting our existing owner’s policy to a renter’s policy, and set it up to cancel on our move out date. Couldnt have been a better experience. Danny’s a pro, highly recommend him for any of your insurance needs!"
We responded:
"Brad, I really appreciate you taking the time to give some feedback on my office. We hope to have you as a client forever!"
Profile photo of John Sobotkowski

John Sobotkowski

June 7, 2023

5  out of  5
rating by John Sobotkowski
"Can't recommend enough. Brad is very generous with his time, met me for coffee to get a better idea of my insurance needs. He's sharp and made insurance easy. 5 Stars."
We responded:
"Wow John...thanks so much for the kudos. Appreciate you very much!"
Profile photo of Jessica Cowles

Jessica Cowles

June 6, 2023

5  out of  5
rating by Jessica Cowles
"I’ve had nothing but positive experiences with Brad and his team, especially Katie. My husband and I have used their office for all of our insurance needs for many years now - through multiple cars, renting apartments, and buying our first home! Buying a house can be scary and stressful, but without question, I trusted Katie to handle the process. I didn’t even consider shopping around because I knew I would get a fair rate and incomparably good service with Brad’s office. Katie is truly an expert in her field and always go above and beyond to answer my questions and talk through complicated situations and transitions. The whole team provides excellent customer service - always warm, friendly, and responsive. They are super savvy and creative and are always willing to help. Highly recommend!!"
We responded:
"Jessica, thank you so much! Katie is a gem and i'm so thankful to have her on the SUNDiego team. I will pass along the comments to her! Appreciate YOU!"
Profile photo of Sarrah Sparks

Sarrah Sparks

June 6, 2023

5  out of  5
rating by Sarrah Sparks
"Great service! Really appreciate the team and their support. They will really go over everything with you and help you."
We responded:
"Sarrah, thank you so much! Appreciate YOU and the trust you have in us."
Profile photo of Evan Morris

Evan Morris

May 19, 2023

5  out of  5
rating by Evan Morris
"I’ve worked with Brad Sund and his team for years now. They helped me get coverage on a difficult refinance of my home. They went above an beyond. Danny Payne was especially helpful! He is very knowledgeable and efficient in his drawing up of policies. I highly recommend him!"
We responded:
"Evan, really appreciate both your feedback and trust in me and my team. We will always aim to continue to score high in your book and you know where to reach me if there are any concerns. Appreciate you!"
Profile photo of laura owens

laura owens

May 19, 2023

5  out of  5
rating by laura owens
"Brad and his associates are very attentive and have provided great service."
We responded:
"Laura, really appreciate both your feedback and trust in me and my team. We will always aim to continue to score high in your book and you know where to reach me if there are any concerns. Appreciate you!"
Profile photo of Madhusudan Kinthada Venkata

Madhusudan Kinthada Venkata

April 21, 2023

5  out of  5
rating by Madhusudan Kinthada Venkata
"Very generous in explaining all aspects of the premium and guided me to find the best possible quote, thanks to Daniel Payne"
We responded:
"Madhu, thank you for providing your feedback and always great to hear from you. I'm lucky to have Danny. Thank you for your continued trust!"
Profile photo of William Pearse

William Pearse

April 14, 2023

5  out of  5
rating by William Pearse
"Very responsive to claims needs and supportive in helping navigate the hectic insurance process in times of high stress. 10/10 would recommend."
We responded:
"Hi Will, really appreciate you taking the time to give us some feedback! Blessed to have you as a client and hopefully for many years to come. -Brad"
Profile photo of Dave Fox

Dave Fox

April 14, 2023

5  out of  5
rating by Dave Fox
"These guys are personable and knowledgeable and willing to go the extra mile for you. Highly recommend for all your insurance needs !!!"
We responded:
"Dave, thank you for providing your feedback! And thank you for your trust. We know you have many places you can choose from. I hope to work with you for years to come. Thank you!"
Profile photo of Alicia Magallanes

Alicia Magallanes

April 12, 2023

5  out of  5
rating by Alicia Magallanes
"Danny Payne is a phenomenal rep to work with. I recently had to flow through some quick insurance transition needs and he swiftly helped me. He is all about solutions, providing timely information, and very responsive! I would definitely recommend him to people in my friends and family networks."
We responded:
"Alicia, thank you for providing your feedback! Danny has been with me since day one and I'm lucky to have him. Thank you for your trust. We know you have many places you can choose from. Blessings to you. -Brad"
Profile photo of Kristine Kappel

Kristine Kappel

February 7, 2023

5  out of  5
rating by Kristine Kappel
"I really appreciate Brad Sund and his team, especially James and Katie. Everyone always goes above and beyond to help me and look for ways I can get additional discounts on my insurance. I've had State Farm insurance for more than 20 years. I am certainly not the biggest customer, but I am always treated like their only customer which is why I stick with them. I don't believe in rate shopping when you have good customer service and that is why I haven't shopped around - their rates are good and fair and the customer service and response is top notch. I relocated from Chicago 3 years ago and asked my State Farm agent there for a San Diego recommendation and I am so glad he connected me with Brad's team. Through renters to homeowners to car (and new car!) insurance they have been incredibly helpful. Highly recommend!"
We responded:
"Kristine, thank you for taking the time to give us a review! I am lucky to have the team I have. Teamwork makes the dream work. :) Appreciate your business and continued trust! "
Profile photo of Jeff Bates

Jeff Bates

January 31, 2023

5  out of  5
rating by Jeff Bates
"I love State Farm and this agency gives great personal service. They really listen to your situation and tailor what they offer to what you need. Highly recommended."
We responded:
"Thank you Jeff!!! We love having you as a client and will always strive to give you our utmost attention and respect. Appreciate YOU. "
Profile photo of Melissa Winkler

Melissa Winkler

January 17, 2023

5  out of  5
rating by Melissa Winkler
"We have had a wonderful experience with Brad Sund and his staff, and would recommend this office to anyone! Recently, we had a complicated issue with an auto insurance claim. Brad was incredibly responsive and helpful in getting it resolved quickly. Very happy to have him as our agent!"
We responded:
"Music to my ears! Gosh...thanks for taking the time to give us feedback. We hope to always take care of you in any and every way from an insurance perspective. Appreciate you!"
Profile photo of Family Gray

Family Gray

October 5, 2022

5  out of  5
rating by Family Gray
"Brad, Katie, Danny, and James, all at Brad Sund State Farm Insurance have given me top notch insurance for years. Thanks"
We responded:
"Thank you from the bottom of my heart for taking the time to give us a review! I hope we continue taking care of you well for many more years to come. Blessings!"
Profile photo of Chinkhuslen Gerelt-Od

Chinkhuslen Gerelt-Od

September 30, 2022

5  out of  5
rating by Chinkhuslen Gerelt-Od
"I will give 6 starts to James Kashmere for his great for work. He was so helpful and easy to communicate with. Whole process was so smooth without any problem. So again thank you James"
We responded:
"Thank you Chinkhuslen! Really appreciate you taking the time. I'm lucky to have James and grateful for your business. -Brad (Agent)"
Profile photo of Julia Hoang

Julia Hoang

September 22, 2022

5  out of  5
rating by Julia Hoang
"Daniel Payne helped me get the best price for my auto insurance quote! He explained everything clearly and helped me get additional discounts by adding additional coverage. I pretty much researched all the top insurance companies and his quote was the cheapest! Thanks Danny! This is what I got for the same policy! STATE FARM: $277 Geico: $380 AAA: $333 Costco: $420 Wawanesa & Progressive: Tried finding a quote online and didn’t work and also called and couldn’t get through."
We responded:
"Hi Julia, thank you so much for taking the time to put a review in! Danny has been with me since day 1. Couldn't survive without him! But most importantly I'm glad that we were able to say if you some money!"
Profile photo of Kristen Pritchard

Kristen Pritchard

June 22, 2022

5  out of  5
rating by Kristen Pritchard
"Amazing customer service! James Kashmere was extremely helpful and timely with what I was needing. I was shopping around for business insurance for my small business and in less than an hour he had a very reasonable quote for me. Within 24 hours he had my insurance all setup with all of the documents I needed. Thank you James! Impeccable service."
We responded:
"Kristen, music to my ears! Thank you so much for taking the time to provide feedback. That's huge for us. James is one of a kind and I'm lucky to have him!"
Profile photo of Cory Golden

Cory Golden

June 21, 2022

5  out of  5
rating by Cory Golden
"Had a great experience with James Kashmere - very quick, efficient and helpful in working through my transition to a new state. James provided multiple options and made sure I had the best policy that fit my needs."
We responded:
"Such great news! James is one of a kind and I'm lucky to have him. I'm glad he was able to customize a good plan for you. Thanks for your feedback!"
Profile photo of Mariam Kaskorkis

Mariam Kaskorkis

June 20, 2022

5  out of  5
rating by Mariam Kaskorkis
"This agency is great. I’d known Danny for a while and decided to give him a shot at my insurance. The prices are fair for the value and super speedy level of service I receive. And recently upon getting engaged, he let me know we could insure my ring and review Life Insurance options for my new chapter in life. Life insurance underwriting was super easy and I am so happy this part of my engagement is already taken care of quickly and conveniently. I definitely recommend this agency// working with Danny Payne if you need help with your insurance!"
We responded:
"Mariam, thank you...this is music to my ears! Danny has been with me since day 1. He's a great business partner and has been a major key to our success...success that's contingent on taking care of the customer and placing their needs above all else. I always love getting this kind of feedback. And thank you for your trust in SUNDiego!"
Profile photo of Jeremy Belge

Jeremy Belge

June 15, 2022

5  out of  5
rating by Jeremy Belge
"My experience was truly unbeatable. I worked with Brad's teammate James Kashmere on getting an umbrella policy setup and things couldn't have been any easier. James knew his stuff, so the process was blazing fast. I asked tons of questions along the way and James had an answer for it all. Oh, and he optimized my car insurance (better protection + lower cost) along the way. I would recommend this team to anyone."
We responded:
"Love love love this feedback! Thank you so much for taking the time. James is one of a kind and I'm lucky to have him. And I'm lucky to have you as a client too!"
Profile photo of E T

E T

June 3, 2022

5  out of  5
rating by E T
"Danny is extremely polite, knowledgeable, always willing to help, and quick and efficient with anything and everything that is needed. He helped my fiance and I bundle our insurance for a great price! We won't do business or work with anyone else."
We responded:
"So great to get this feedback! Danny is my right hand man. He's been with me day one and I couldn't have done anything without him. Glad to have you on board and to take care of you for hopefully many years to come."